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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tarra Gilliland

June 28, 2025

5  out of  5
rating by Tarra Gilliland
"I can’t say enough good things about my insurance agent, Anthony Austin. From start to finish, he was absolutely fantastic. Anthony is the kind of person who truly listens. He took the time to explain every detail of my policy, answer all my questions, and made sure I fully understood my options before making any decisions. What really impressed me was how patient, professional, and genuine he was throughout the entire process. He wasn’t just trying to sell me something — he was focused on making sure I had the right coverage for my needs, without any pressure or confusion. Anthony went above and beyond to make the process smooth and stress-free. It’s rare to find someone who combines professionalism with such a down-to-earth, caring approach. I highly recommend Anthony to anyone looking for an insurance agent who truly puts his clients first."
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Bradley Yerian

June 27, 2025

5  out of  5
rating by Bradley Yerian
"Brad Yerian was great to deal with. He got me the best deal for the coverage I need and his customer service was exceptional. Thank you Brad"
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Frank Waybright

June 27, 2025

5  out of  5
rating by Frank Waybright
"Brad has been so helpful. Makes me feel like I actually understand what’s going on!"
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Martha Crawford

June 27, 2025

5  out of  5
rating by Martha Crawford
"Brad Yerian did a fantastic job working with us on getting the best quotes that would benefit us. Customer service skills are excellent, Thank you for all your help , glad we are with State Farm ."
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Randray Beverly

June 26, 2025

5  out of  5
rating by Randray Beverly
"Anthony Austin is top- notch and is always friendly and very professional and willing to help with customer concerns. He is a valuable asset to State Farm!"
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Alana Beverly

June 26, 2025

5  out of  5
rating by Alana Beverly
"Anthony Austin is someone who deeply cares about every single client he has. His heart shows through every interaction he has, and he truly wants the best for each person he works with. You’ll be in the best hands if you let him help you."
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Christina Bernard

June 25, 2025

5  out of  5
rating by Christina Bernard
"Brad was so helpful when giving me information about getting a new policy. Highly recommend!"
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Tina Cooper

June 24, 2025

5  out of  5
rating by Tina Cooper
"Brad was very helpful through our whole claim process when my son had an accident. He was nice, sincere, and cared about the well being of those involved. Called and checked in at least once a week! Thank you Brad!! Highly recommend!!"
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Holly May

June 23, 2025

5  out of  5
rating by Holly May
"Anthony Austin is always so responsive and knowledgeable. Wouldn’t go with anyone else!!! 😊"
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Lyndsey Watkins

June 23, 2025

5  out of  5
rating by Lyndsey Watkins
"Brad is very thorough and helpful when answering any questions I've had."
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Dwayne Steinbrook

June 23, 2025

5  out of  5
rating by Dwayne Steinbrook
"Anthony was great to work with."
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Phil McAllister

June 20, 2025

5  out of  5
rating by Phil McAllister
"Brad has done a great job following up on issues with my truck repair. He is detailed and follows up when he says he will."
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Bryan Putnam

June 20, 2025

5  out of  5
rating by Bryan Putnam
"Steve Neal was very patient with me, as I had many questions and concerns. He is very knowledgeable and willing to help. He is a very friendly person. Thank you, Steve for helping us out. Sincerely, Dawn"
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Brooke Bernard

June 20, 2025

5  out of  5
rating by Brooke Bernard
"Brad helped me get auto insurance and was the best! He answered every question and took his time getting me the best option. Thank you!"
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Joanne Austin

June 20, 2025

5  out of  5
rating by Joanne Austin
"Anthony is amazing!"
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Mark Scott

June 20, 2025

5  out of  5
rating by Mark Scott
"Cheyenne Farrell is awesome. Very helpful, quick to reply, and made understanding insurance easy. Totally recommend her!"
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Lisa Pennington

June 20, 2025

5  out of  5
rating by Lisa Pennington
"Steve helped with a completed situation. He was prompt, courteous, professional and to the point! Thank you Steve!"
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Bobbi Johnson

June 19, 2025

5  out of  5
rating by Bobbi Johnson
"Cheyenne is the best! Insurance has always felt a little bit like a mystery to me, but Cheyenne is always happy to help. She explains things in a simple way that I can understand without making me feel like it was a dumb question. We have multiple things insured through State Farm and she is constantly searching the best deals with bundles, drive safe and safe, etc. and we love it! She’s ahead of the game and lets us know when price changes are coming from renewals. We love our insurance lady and couldn’t imagine dealing with anyone but her!"
We responded:
"Awesome! Thank You! Glad we can help with your insurance needs & questions! "
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Lori Russell

June 19, 2025

5  out of  5
rating by Lori Russell
"Cheyenne has been so helpful. She is always able to answer my questions and responds to my needs quickly!"
We responded:
"Wonderful! Thank You! We appreciate the positive feedback!"
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Tara Otworth

June 19, 2025

5  out of  5
rating by Tara Otworth
"Cheyenne Farrell is helpful and always there when we need something...great agency"
We responded:
"Thank You! Glad to be there for you! We appreciate you! "
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Hayden Scott

June 19, 2025

5  out of  5
rating by Hayden Scott
"I can’t say enough good things about Cheyenne Farrell! From the moment we connected, she was professional, knowledgeable, and genuinely cared about finding the best coverage for my needs. She took the time to explain all of my options in a way that made everything easy to understand, and she was always quick to respond to my questions. It’s rare to find someone who combines expertise with such a warm, personal touch. If you’re looking for an insurance agent who truly has your back, Cheyenne is the one to call. Highly recommend!"
We responded:
"Thanks Hayden! We appreciate you & glad we can be of help with your auto insurance needs!"
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Richard K. Lipscomb

April 26, 2025

5  out of  5
rating by Richard K. Lipscomb
"Awesome Anthony Austin, great agent. Working up quotes now."
We responded:
"Thanks! Glad we could help with your auto insurance!"
Profile photo of Charity Justman

Charity Justman

April 25, 2025

5  out of  5
rating by Charity Justman
"Anthony is the real deal! Honestly, they just don’t make them like Anthony anymore. He’s hands down the best insurance agent I’ve ever worked with. Super responsive—he always gets back to me the same day, usually within just a couple of hours. That alone is rare these days. But on top of that, he saved me over $600 a year compared to other similar insurance options I was looking at. That kind of savings and great service? Unheard of. He even gives out his cell number, so clients can reach him directly if needed. No phone trees, no runaround. I text him my need and he gets back to me before I end of day. He’s smart, dependable, and genuinely cares about helping people save money, not just making a sale. If you’re looking for someone who’ll actually look out for you, Anthony’s your guy. Can’t recommend him enough! I pay less for all my car then I was paying for just one at previous company. My renters was legit half the cost, and it was a no brainer to come to State Farm for my business insurance coverages as well. This agent has made it easy for me. PS I’ve never had the pleasure of meeting the man behind the voice, but his head shot is dreamy and I know I won’t ever be disappointed if ever I have to come in to file a claim ;) ladies trust me he’s eye candy."
We responded:
"We appts you Charity! Glad to be your auto & home insurance provider!"
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Monika Macik

March 20, 2025

5  out of  5
rating by Monika Macik
"Steve Neal is a wonderful asset to State Farm. He is very knowledgeable and answered all my questions…At times, 2x. I am happy I joined State Farm. Thank you Steve for being kind and caring and helping me transition to State Farm not to mention, saving me quite a bit of money."
We responded:
"Monika! Thanks! We appreciate you!"
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Kat R

February 21, 2025

5  out of  5
rating by Kat R
"Steve Neal was very professional & knowledgeable, Answered all my questions promptly, and the best part he was able to save us on our monthly auto insurance bill. It’s a pleasure working with Mr. Neal and I would definitely recommend him as your agent."
We responded:
"Kat, we appreciate you! Glad to be your auto & home insurance provider "