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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paula Travis

June 15, 2026

5  out of  5
rating by Paula Travis
"I really like working with Aaike Osborne with changeing insurance on are home got alot better prices from State Farm"
We responded:
"Thank you, Paula, for your 5-star review! We truly appreciate your feedback and look forward to continuing to serve you! - Herbie"
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S F

June 14, 2026

5  out of  5
rating by S F
"Anthony Austin is solid if you’re looking for someone who actually picks up the phone and gets things done without dragging it out! He helped me get my car insurance set up quickly, explained things in a way that makes sense, and didn’t make the process more complicated than it needed to be. What stands out most is he’s easy to talk to and doesn’t come off pushy. He just handles it and gets you covered, which is exactly what you want from an agent. If you’re in the area and need insurance without the headache, he’s a good one to go with."
We responded:
"Thank you for your great 5-star review! If you ever need anything in the future, we’re here to help! - Herbie"
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Tami Parker

June 1, 2026

5  out of  5
rating by Tami Parker
"Jessika was wonderful to work with! She’s friendly, professional, and truly cares about her clients. She made everything easy to understand and found the perfect coverage for our needs. I highly recommend her and State Farm to anyone looking for reliable and honest service."
We responded:
"Tami, we appreciate you sharing your experience and are happy to have you with our team! - Herbie"
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April Porter

May 29, 2026

5  out of  5
rating by April Porter
"Adam very helpful and understanding"
We responded:
"April, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Herbie"
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Frank Jones

May 29, 2026

5  out of  5
rating by Frank Jones
"Anthony Austin is amazing. He helps me in anyway He can and always treats me with the upmost dignity and respect. I feel comfortable, knowing that he gives me the best Insurance quote rate and coverage For my dollar"
We responded:
"Frank, thank you for the five-star review! - Herbie"
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Ellen Harden

May 26, 2026

5  out of  5
rating by Ellen Harden
"Aarika Osborne made the process so easy, quick and smooth. I love when a human being actually answers the phone."
We responded:
"Ellen, we appreciate your time and business more than you know! Thank you! - Herbie"
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Melody Johnson

May 26, 2026

5  out of  5
rating by Melody Johnson
"Anthony was absolutely wonderful to deal with! A+++"
We responded:
"Melody, I’m happy your insurance experience was so positive! Thank you - Herbie"
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Debbie Keplar

May 26, 2026

5  out of  5
rating by Debbie Keplar
"I juat want to say what an awesome agent Anthony is. Anthony got me a great premium and was very nice to talk too Highly recommend him."
We responded:
"Debbie, thank you for sharing this awesome feedback about Anthony's service. Your recommendation is the best compliment our team can receive! - Herbie"
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Josh Barbe

May 22, 2026

5  out of  5
rating by Josh Barbe
"Anthony was a huge help. I now have a life insurance policy. Very friendly and helpful."
We responded:
"Josh, thank you so much for your kind review! I appreciate it! - Herbie"
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Gregory Ute

May 20, 2026

5  out of  5
rating by Gregory Ute
"Aarika Osborne helped me out helped me out on several occasions. She is very knowledgeable with cell phones, and a friendly person."
We responded:
"Gregory, We appreciate the feedback! It is so nice to hear about your experience with Aarika. Thank you for taking the time to leave us a review! - Herbie"
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Elaine Pompender

May 19, 2026

5  out of  5
rating by Elaine Pompender
"Jessica was a very sweet and professional agent. Took care of my needs in seconds! Thank you Jessica!"
We responded:
"Elaine, I'm so grateful to have such a wonderful team and loyal customers! Thank you for sharing! - Herbie"
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Ryan Ault

May 18, 2026

5  out of  5
rating by Ryan Ault
"Thanks to Aarika once again at State Farm. She was so helpful with getting me into an auto and home policy bundle which is saving me about $1,056/year! Skilled, efficient, and prepared. I highly recommend Herbie Strange's State Farm, especially Aarika!"
We responded:
"Ryan, Thank you so much for the kind words! I am very happy to hear that Aarika was able to help with your auto insurance and home insurance. All the best! - Herbie"
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Robert Day

May 18, 2026

5  out of  5
rating by Robert Day
"Anthony was awesome."
We responded:
"Robert, Love to hear it! We think Anthony is pretty great too. Thank you for sharing! - Herbie"
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Fee Levy

May 15, 2026

5  out of  5
rating by Fee Levy
"This insurance company has been the best, I would love to give a 10 star but unfortunately i can only give 5 lol. I want to give a big shout out to Anthony for being so great! Keep doing what you do you’re amazing."
We responded:
"Fee, So glad to hear you have been happy with our office and Anthony! We are here to help anytime. All the best to you! - Herbie "
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Tim Scowden

May 12, 2026

5  out of  5
rating by Tim Scowden
"Adam (in Herbie’s office) was great when my brother and I switched our co-owned rental house to single owner (me) and converted the policy to residential. He also went the extra mile to add add insurance to my car when I relocated to Waverly from Florida. I kept him posted on the progress I was making to switch the registration to Ohio… and saved me almost 50% while simultaneously increasing my coverage. Adam gets two 👍 from me."
We responded:
"Tim, Thank you so much for taking the time to share your experience with Adam and our State Farm team. Being there for our customers and helping with all of their insurance needs is our top priority! Happy to have you with us. - Herbie "
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Jeremy

May 8, 2026

5  out of  5
rating by Jeremy
"Aarika was great and helped me set up house insurance and car insurance. It was all very easy and informative. She did a fantastic job and was very friendly, professional and kind. I highly recommend State Farm."
We responded:
"Jeremy, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - Herbie"
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Joey Sparks

May 4, 2026

5  out of  5
rating by Joey Sparks
"Adam made the process a breeze and got me a really good low monthly rate!! It was a great experience meeting with Adam and suggest meeting with him if you are in need of coverage💯"
We responded:
"Joey, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Herbie"
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Cynthia Hayes

April 30, 2026

5  out of  5
rating by Cynthia Hayes
"Although very happy with our current agent, we came to Herbie Strange's State Farm to check pricing upon our renewal. Our agent, Preston, was able to save us nearly 50% on our home AND auto policy! With nothing to lose, I suggest YOU get a quote! It was that easy!"
We responded:
"Cynthia, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Herbie"
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Scott DeLong

April 30, 2026

5  out of  5
rating by Scott DeLong
"Thank you so much Anthony for your Awesome service today and get me hooked up with insurance"
We responded:
"Scott, I'm so glad our team has been able to give you such a great experience! - Herbie"
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Kandace Clinton

April 28, 2026

5  out of  5
rating by Kandace Clinton
"Adam Shea helped me with getting insurance started. He was very professional and patient answered all my questions. Thank you"
We responded:
"Kandace, glad Adam was able to get everything started for you and answer your questions along the way. He’s great about taking his time and making sure things are clear. Appreciate you sharing this. - Herbie"
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Michael Shannon

April 27, 2026

5  out of  5
rating by Michael Shannon
"Anthony Austin, is the best agent we have ever worked with. He always returns our calls and answers all our questions in a timely manner. He is so like able and friendly. Five stars aren’t enough to cover the quality of Anthony Austin. He is a stand up guy!!"
We responded:
"Michael, this is awesome to read. Anthony takes a lot of pride in being available and following up, so I’m glad that’s been your experience. Sounds like he’s been a big help across your life, property, and vehicle insurance. I’ll pass this along to him. -Herbie"
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Matt Nichols

April 24, 2026

5  out of  5
rating by Matt Nichols
"Anthony was very helpful and provided me a great deal on my insurance. He's the best and I'd recommend him to anyone"
We responded:
"Matt, love hearing this. Anthony has a way of keeping things simple and getting right to the point, which people really appreciate. Thanks for recommending him. -Herbie"
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Hope Obrien

April 23, 2026

5  out of  5
rating by Hope Obrien
"Aarika Osborne was amazing! She was so patient, helpful, and made the whole process easy and stress free. She took the time to go over my insurance quotes , answered all of my questions, and helped me find the best coverage for my needs. You can tell she truly cares about helping people and making sure they understand everything. I highly recommend Aarika at Herbie Strange- State Farm!"
We responded:
"Hope, I’m really glad Aarika made it feel easy for you. Going through insurance quotes can get overwhelming, so it’s good to hear she walked you through it and answered everything along the way. That’s exactly how it should be. -Herbie"
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Purus

April 23, 2026

5  out of  5
rating by Purus
"Arrika Osborne was absolutely helpful and professional with helping us today!! She did amazing at getting us fair prices for renters and car insurances!!! If you want a rep that will go over and beyond call Arrika Osborne- State Farm Insurance highly recommend!!!"
We responded:
"I appreciate you saying that. Aarika puts a lot into making sure things are handled the right way, especially with renters and car insurance. Glad she was able to help you out. - Herbie"
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Hunter Pollard

April 22, 2026

5  out of  5
rating by Hunter Pollard
"Anthony has helped me get insurance on both my motorcycle and truck, he’s very professional and explains everything very well! I highly recommend him!"
We responded:
"Hunter, that’s great to hear. Getting both motorcycle and vehicle insurance set up can take a bit, so I’m glad Anthony made it straightforward and easy to follow. Thanks for the recommendation. -Herbie"