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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachael Smith

August 7, 2025

5  out of  5
rating by Rachael Smith
"Brad Yerian helped me out so much! I highly recommend State Farm and ask for Brad Yerian he’s great!"
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Brad gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"
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Jesus salinas

August 6, 2025

5  out of  5
rating by Jesus salinas
"Brad was great, did an amazing job of breaking down my opinions and giving me piece of mind. 10/10 would recommend"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear Brad was able to help you — He is a valuable part of our team. At Herbie Strange State Farm Insurance & Financial Services, we’re dedicated to leading Southern Ohio and the entire state of Ohio in taking care of our customers. We’re honored to be #1 in Home Insurance, Auto Insurance, and Life Insurance, and we’re grateful you’ve trusted us with your needs!"
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Autumn Nicolee Krafthefer

August 6, 2025

5  out of  5
rating by Autumn Nicolee Krafthefer
"Brad is amazing. He found me the best policy for the perfect price! Excellent costumer service!"
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Brad gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"
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Steve

July 30, 2025

5  out of  5
rating by Steve
"Brad is great, got me a quote for car insurance. Allstate sucks."
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Brad gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"
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Carrie Watkins

July 30, 2025

5  out of  5
rating by Carrie Watkins
"Brad Yerian is a great asset to your agency. He's a very professional young man who is committed to taking the best care of his clients."
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Brad gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"
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Keegan Zupan

July 26, 2025

5  out of  5
rating by Keegan Zupan
"Brad was open, honest, and helpful finding the right insurance plan to fit my needs"
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Brad gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"
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Cara Clark

July 25, 2025

5  out of  5
rating by Cara Clark
"Adam Shea was extremely helpful discussing options for our homeowner's and auto insurance. He ensured the whole process of switching to State Farm was seamless, and he saved us lots of money. Thanks, Adam!"
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Adam gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"
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Briana Olms

July 25, 2025

5  out of  5
rating by Briana Olms
"Brad Yerian was very helpful and patient answering all of my questions. Highly recommend."
We responded:
"Thanks for the awesome 5-star review! We’re happy to hear Brad gave you great service. At Herbie Strange State Farm Insurance & Financial Services, our goal is simple — take care of people better than anyone else. That’s why we’re #1 in Southern Ohio and across Ohio for Home, Auto, and Life Insurance. We appreciate your trust in us!"
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Tom Hocker

July 24, 2025

5  out of  5
rating by Tom Hocker
"I talked with Anthony Austin today about auto insurance for two cars. His explanation was so good, I added our home. He understood my previous problems with another company and offered a brilliant solution. I plan on adding 4 more homes"
We responded:
"Thank you for the 5-star review! We’re so glad Anthony Austin was able to help you — he’s an important part of our team. At Herbie Strange State Farm Insurance & Financial Services, we work hard to be the best in Southern Ohio and all of Ohio when it comes to taking care of our customers. We’re proud to be #1 in Home Insurance, Auto Insurance, and Life Insurance, and we’re thankful you chose us!"
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Timothy Michael Hoffman

July 24, 2025

5  out of  5
rating by Timothy Michael Hoffman
"Anthony Austin is an amazing agent. He made the process stress free, and gave me the information I needed to make the decisions I needed in my insurance purchase. Wish I called sooner!"
We responded:
"Thank you for the 5-star review! We’re so glad Anthony Austin was able to help you — he’s an important part of our team. At Herbie Strange State Farm Insurance & Financial Services, we work hard to be the best in Southern Ohio and all of Ohio when it comes to taking care of our customers. We’re proud to be #1 in Home Insurance, Auto Insurance, and Life Insurance, and we’re thankful you chose us!"
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Tammy Dupler

July 24, 2025

5  out of  5
rating by Tammy Dupler
"Anthony saved me over 50 a month on my insurance! Great guy give him a call"
We responded:
"Thank you for the 5-star review! We’re so glad Anthony Austin was able to help you — he’s an important part of our team. At Herbie Strange State Farm Insurance & Financial Services, we work hard to be the best in Southern Ohio and all of Ohio when it comes to taking care of our customers. We’re proud to be #1 in Home Insurance, Auto Insurance, and Life Insurance, and we’re thankful you chose us!"
Profile photo of Monica Barlow

Monica Barlow

July 23, 2025

5  out of  5
rating by Monica Barlow
"Calling about car or house insurance can be such a tedious thing. I've called several companies and spent hours on the phone. With State Farm I ended up talking to Adam from the Waverly office and he was a huge help! It was quick and fast getting quotes and making the transition to State Farm. Thanks Adam for all your help!"
We responded:
"Thank you so much for your thoughtful Google review! We’re thrilled to hear that Adam provided you with such excellent service. He’s a valued member of our team and always committed to helping our customers feel confident and well-covered. With offices in Chillicothe and Waverly, we’re proud to serve the entire state of Ohio — and it’s because of customers like you that we’re ranked #1 in auto, fire, and life insurance. Your support means everything to us. Thanks again for choosing us and for helping make us #1!"
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Le'-Trice “Tweety” Payne

July 15, 2025

5  out of  5
rating by Le'-Trice “Tweety” Payne
"Great people and business. Thanks to Adam for helping me plus checking in to make sure things are going well, really appreciate you!!!!"
We responded:
"Thank you so much for your thoughtful Google review! We’re thrilled to hear that Adam provided you with such excellent service. He’s a valued member of our team and always committed to helping our customers feel confident and well-covered. With offices in Chillicothe and Waverly, we’re proud to serve the entire state of Ohio — and it’s because of customers like you that we’re ranked #1 in auto, fire, and life insurance. Your support means everything to us. Thanks again for choosing us and for helping make us #1!"
Profile photo of Derek Dyer

Derek Dyer

July 14, 2025

5  out of  5
rating by Derek Dyer
"Anthony austin hooked me up and saved me a ton, definitely a satisfied customer"
We responded:
"Thank you so much for your thoughtful Google review! We’re thrilled to hear that Anthony provided you with such excellent service. He’s a valued member of our team and always committed to helping our customers feel confident and well-covered. With offices in Chillicothe and Waverly, we’re proud to serve the entire state of Ohio — and it’s because of customers like you that we’re ranked #1 in auto, fire, and life insurance. Your support means everything to us. Thanks again for choosing us and for helping make us #1!"
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Roni Calder

July 11, 2025

5  out of  5
rating by Roni Calder
"Anthony say able to answer all my questions. Very polite and professional. Definatly recommend him."
We responded:
"Thank you so much for the kind words! Our entire team here at Herbie Strange State Farm—including Anthony—truly appreciates your support. We’re honored to serve our community by providing reliable home insurance, auto insurance, and life insurance. Because of customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re always here when you need us and are grateful to be your trusted insurance team! —The Herbie Strange State Farm Team"
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Duane Atwood

July 9, 2025

5  out of  5
rating by Duane Atwood
"Can’t say enough about Adam shea took 5 minutes of my time for a quote and cut my car insurance in half thx again brother!!"
We responded:
"Thank you so much for your thoughtful Google review! We’re thrilled to hear that Adam provided you with such excellent service. He’s a valued member of our team and always committed to helping our customers feel confident and well-covered. With offices in Chillicothe and Waverly, we’re proud to serve the entire state of Ohio — and it’s because of customers like you that we’re ranked #1 in auto, fire, and life insurance. Your support means everything to us. Thanks again for choosing us and for helping make us #1!"
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redbeard_productions2020

July 9, 2025

5  out of  5
rating by redbeard_productions2020
"Adam Shea was excellent"
We responded:
"Thank you for taking a moment to leave us a Google review! We’re so glad to hear that Adam took great care of you — he’s a key part of our team and always focused on providing top-notch service. We’re proud to serve all of Ohio with offices in both Chillicothe and Waverly, and thanks to customers like you, we’ve earned the #1 spot in auto, fire, and life insurance. Your trust and support mean the world to us. Thanks again for your kind words and for helping make us #1!"
Profile photo of Amanda Miller

Amanda Miller

July 8, 2025

5  out of  5
rating by Amanda Miller
"Anthony has been a huge help since we switch to State Farm over a year ago! Today, he helped us update our account to add and remove a vehicle with a few simple questions over the phone!"
We responded:
"Thank you so much for the kind words! Our entire team here at Herbie Strange State Farm—including Anthony—truly appreciates your support. We’re honored to serve our community by providing reliable home insurance, auto insurance, and life insurance. Because of customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re always here when you need us and are grateful to be your trusted insurance team! —The Herbie Strange State Farm Team"
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Chris Wright

July 7, 2025

5  out of  5
rating by Chris Wright
"He helps me save a hundred dollars a month on my insurance"
We responded:
"Thank you so much for the kind words! Our entire team here at Herbie Strange State Farm—including Anthony—truly appreciates your support. We’re honored to serve our community by providing reliable home insurance, auto insurance, and life insurance. Because of customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re always here when you need us and are grateful to be your trusted insurance team! —The Herbie Strange State Farm Team"
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shooknasty

July 7, 2025

5  out of  5
rating by shooknasty
"Anthony was great, happy to do business with him."
We responded:
"Thank you so much for the kind words! Our entire team here at Herbie Strange State Farm—including Anthony—truly appreciates your support. We’re honored to serve our community by providing reliable home insurance, auto insurance, and life insurance. Because of customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re always here when you need us and are grateful to be your trusted insurance team! —The Herbie Strange State Farm Team"
Profile photo of Teea Matthews

Teea Matthews

July 7, 2025

5  out of  5
rating by Teea Matthews
"Anthony Austin help me get the best insurance"
We responded:
"Thank you so much for the kind words! Our entire team here at Herbie Strange State Farm—including Anthony—truly appreciates your support. We’re honored to serve our community by providing reliable home insurance, auto insurance, and life insurance. Because of customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re always here when you need us and are grateful to be your trusted insurance team! —The Herbie Strange State Farm Team"
Profile photo of Tarra Gilliland

Tarra Gilliland

June 28, 2025

5  out of  5
rating by Tarra Gilliland
"I can’t say enough good things about my insurance agent, Anthony Austin. From start to finish, he was absolutely fantastic. Anthony is the kind of person who truly listens. He took the time to explain every detail of my policy, answer all my questions, and made sure I fully understood my options before making any decisions. What really impressed me was how patient, professional, and genuine he was throughout the entire process. He wasn’t just trying to sell me something — he was focused on making sure I had the right coverage for my needs, without any pressure or confusion. Anthony went above and beyond to make the process smooth and stress-free. It’s rare to find someone who combines professionalism with such a down-to-earth, caring approach. I highly recommend Anthony to anyone looking for an insurance agent who truly puts his clients first."
We responded:
"Thank you so much for the kind words! Our entire team here at Herbie Strange State Farm—including Anthony—truly appreciates your support. We’re honored to serve our community by providing reliable home insurance, auto insurance, and life insurance. Because of customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and all of Southern Ohio. We’re always here when you need us and are grateful to be your trusted insurance team! —The Herbie Strange State Farm Team"
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Bradley Yerian

June 27, 2025

5  out of  5
rating by Bradley Yerian
"Brad Yerian was great to deal with. He got me the best deal for the coverage I need and his customer service was exceptional. Thank you Brad"
We responded:
"We’re so glad to hear about your great experience—thank you for taking the time to share! Brad, along with the rest of our team here at Herbie Strange State Farm, truly appreciates your support. It’s our privilege to help protect what matters most through dependable home insurance, auto insurance, and life insurance. Thanks to customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and across Southern Ohio. We’re always here when you need us! —The Herbie Strange State Farm Team"
Profile photo of Frank Waybright

Frank Waybright

June 27, 2025

5  out of  5
rating by Frank Waybright
"Brad has been so helpful. Makes me feel like I actually understand what’s going on!"
We responded:
"We’re so glad to hear about your great experience—thank you for taking the time to share! Brad, along with the rest of our team here at Herbie Strange State Farm, truly appreciates your support. It’s our privilege to help protect what matters most through dependable home insurance, auto insurance, and life insurance. Thanks to customers like you, we’ve become the number one choice for insurance in Chillicothe, Waverly, and across Southern Ohio. We’re always here when you need us! —The Herbie Strange State Farm Team"
Profile photo of Martha Crawford

Martha Crawford

June 27, 2025

5  out of  5
rating by Martha Crawford
"Brad Yerian did a fantastic job working with us on getting the best quotes that would benefit us. Customer service skills are excellent, Thank you for all your help , glad we are with State Farm ."
We responded:
"Thank you for sharing such a thoughtful review! Brad and the rest of our team at Herbie Strange State Farm are truly grateful for your kind words. Helping our customers protect what matters most with quality home insurance, auto insurance, and life insurance is what we’re here for. Your continued trust has helped make us the top choice for insurance in Chillicothe, Waverly, and throughout Southern Ohio. We’re always just a call or visit away if you need anything! —The Herbie Strange State Farm Team"